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Digital Agent Blog

According to the National Telecommunications Information Administration, more than 1,800 companies nationwide offer broadband internet service. According to Angie’s List, nationally, internet service ranked as the No. 2 most complained about category. 1,800 internet companies and the No. 2 most complained about service. Something’s wrong here, no? Typically, complaints go unaddressed and issues unresolved, most often with very long, and frustrating,...

Your current business internet service provider may be a large company that offered you a great deal. A cheap price. But over time you notice that your service isn’t as good. And they aren’t treating you as well. You realize that the big company doesn’t understand your business needs. Or you may have gone with a smaller company with the...

Is your business phone system in need of an upgrade? Are you frustrated with the support you get from your Atlanta business VOIP phone service provider? Stop wasting time and money. You can manage costs and increase performance. Plus, have a responsive locally-based company supporting you 24/7/365. Hard to believe? Well, we are changing the paradigm at Digital Agent! We offer customer business...

Your internet connection goes down. You contact customer service only to reach an automated system. You start punching ‘0’ to get an actual human to speak with and end up in an automated loop. Time wasted. Frustration high. Sound familiar? The benefits of technology make our lives easier. But customer service related to technology has a terrible reputation. It generally remains...

  Digital Agent engineers solve complex puzzles for our customers every day. Can you solve the Puzzle we created for you? QUESTION Nobody loves work more than Stephen! In fact, he loves working here so much that he moved within walking distance of the office (which is located just across from the brand new Braves Stadium)! Now he can walk to work by going...

  Digital Agent engineers solve complex puzzles for our customers every day. Can you solve the Puzzle we created for you? QUESTION: A standard deck with 52 cards—26 red and 26 black—is shuffled. What is the probability that the top card is the same color as the bottom card? A. more than 50% B. less than 50% C. exactly 50%   ANSWER: There are a few ways to rationalize this...

Digital Agent engineers solve complex puzzles for our customers every day. Can you solve the Puzzle we created for you? How many times a day will the hour and minute hands overlap on a standard analog clock? ANSWER: At midnight the hands overlap. They will overlap again between 1 and 2 (shortly after 1), 2 and 3, and so on until 10 and...

Digital Agent engineers solve complex puzzles for our customers every day. Can you solve the Puzzle we created for you? Gasoline is pumped into a non-empty tank at a changing rate. The volume of gas in the tank doubles every minute and the tank is filled in 10 minutes. How many minutes did it take for the tank to be half...

Digital Agent engineers solve complex puzzles for our customers every day. Can you solve the Puzzle we created for you? Can you Unscramble these Phone and IT related words? Once you’ve finished, take the circled letters and rearrange them in the boxes at the bottom to complete the Final Puzzle! Here’s the clue: “I love this new Wireless Router. The signal...

Digital Agent engineers solve complex puzzles for our customers every day. Can you solve the Puzzle we created for you? You are in charge of hiring security guards and stationing them in a museum to make sure that 100% of the museum can be seen at all times (assume the guards have 360 vision, in other words they can see in...