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Digital Agent Blog

DIGITAL AGENT ENGINEERS SOLVE COMPLEX PUZZLES FOR OUR CUSTOMERS EVERY DAY. CAN YOU SOLVE THE PUZZLE WE CREATED FOR YOU? QUESTION: It's March and everyone at Digital Agent has abandoned their 2019 New Year’s resolution. Everyone, that is, except for our leader, Howard! Howard has been taking the stairs to our 5th floor suite at least 3 times every weekday. Today, one...

Fiber or Coax? Which Internet connection is right for your business? The two most prevalent and popular options – fiber-optic and cable-internet – give you plenty to choose from. In this article, we'll compare fiber optics and coax(copper) internet, the benefits of fiber optics, and the pros and cons of cable internet. What Is Coax? Coax, short for coaxial cable, utilizes copper...

Moving into new office space presents many opportunities, but it also comes with challenges, such as setting up new IT infrastructure. Digital Agent, an all-in-one IT solutions provider,  has been making integrations work seamlessly for its clients for over 20 years. Here's a general list of considerations when moving to a new office space. Phones Now is the time to check the industry and decide whether it's...

Ransomware is a malicious program designed to lock you out of your device or block access to important files. The primary goal is to get you to pay a ransom — often hundreds or even thousands of dollars — in order to regain access. Unfortunately, the frequency of these attacks is increasing. Here is what you need to know about...

Having been convinced of the many benefits cloud computing offers, more and more companies are abandoning their on-site servers.  Some of the benefits you gain from cloud storage include flexibility to work from anywhere, increased efficiency, timely software updates, and improved security. Enjoying these benefits, however, may lead to the assumption that you'll always have access to your data. Three Major Ways You Can...

These days consumers are constantly using their phones and smart devices to compare prices, research products, or simply entertain themselves while they're waiting. Being one of the few businesses without complimentary WiFi access can make your business inconvenient for visitors. Giving anyone who comes into your business access to your primary network is clearly not an ideal solution. Unfortunately, simply setting up...

Today a secure and reliable internet connection is a tool every business must have. Despite technological advancement, internet outages continue to detain millions of businesses around the globe. An internet outage for a business means revenue losses. That is why it is essential to have a plan if and when outages happen. Below are a few tips that could help you prepare for internet outages. Invest in Backup...

DIGITAL AGENT ENGINEERS SOLVE COMPLEX PUZZLES FOR OUR CUSTOMERS EVERY DAY. CAN YOU SOLVE THE PUZZLE WE CREATED FOR YOU? QUESTION: DA Network Engineer, Chris, tore a piece of paper into 10 pieces, wrote the numbers 1 through 10 on them (1 number per piece) and mixed them up in a hat. If he draws 2 pieces at random, what are the...

Business phone solution requirements today are vastly different from when we used phones solely to make and receive calls.  A well designed phone system should provide a superior customer experience and eliminate frustration and unnecessary work for employees. Here's what to consider when choosing the best phone system for your business.   Hosted Voice Hosted phone services could be the solution you need. You realize many of...

It's easy to sign up for the first business internet service you come across. But you should know that not all internet service providers offer the same service. As a business owner, you need to analyze each option before you make a commitment to any old Service Provider. That is, unless you decide to go with a Professional Solutions AND Service Provider like Digital Agent, who...