27 Jul Want actual human beings answering your internet service call? Digital Agent is Atlanta’s best Business Internet Provider
Your internet connection goes down, so you call customer service only to reach an automated system. You punch in ‘0’ to get an actual human to speak with and end up in an automated loop. You’ve wasted your time and are frustrated. Sound familiar?
Yes, we love the benefits of technology, but customer service continues to be a terrible experience. It can be hard to find help or reach someone to talk to. Automated customer service options only increase your frustration. Help Forums, FAQs, and Blogs are too generic and do nothing to solve your problems.
When you finally reach a real person, they usually don’t understand your needs because they follow a given script. Generic solutions like these don’t solve your problems because each customer service issue is unique.
So what’s the solution?
Find a company that is more human. One that you can relate to and that is reliable. We are unique at Digital Agent because our company truly believes in customer service and satisfaction.
We are customer service junkies at Digital Agent! We have actual human beings taking customer service calls. These human beings are engineers and technology geeks, and yes, these engineers actually answer your calls! We do not use scripts and we always treat our customers with respect.
Our expert engineers love solving internet problems. They will answer your call quickly, diagnose the specifics, and find the right solution. There is no transferring or escalating to someone else.
We offer real-time system monitoring so that you can have the most uptime for your business. Our aim is to deliver reliable business internet service in the Atlanta metro area.
Our customers say it best:
“I have worked with Digital Agent now for over six years, and I have been and continue to be impressed with their customer service, attention to detail and a keen understanding of customer needs. Digital Agent goes above and beyond to ensure customer satisfaction, and I can say based upon my experience that they are a first-class organization, with the skills, experience, and leadership to get the job done right.” Marvin S.
Call Digital Agent today for a free phone consultation.