How did Digital Agent become the only full-service business phone, internet and IT company in Atlanta? - Digital Agent Blog
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How did Digital Agent become the only full-service business phone, internet and IT company in Atlanta?

How did Digital Agent become the only full-service business phone, internet and IT company in Atlanta?

The success of any company is due to the people who create and build it. At Digital Agent, vision is at the heart of the company. The dedicated and talented people at Digital Agent are visionaries who understand the deeply enmeshed nature of today’s business phone, internet and information technology environment.

A vision benefiting employees and clients

Founder and CEO, Howard Hunter, took his love of music and applied it to business when he started Digital Agent in 1998 as an Internet Service Provider (ISP.) His desire was to create an environment where people wanted to come to work every day. He knew that if people were excited about their work, customers would receive exceptional results.

In creating this unique environment, Howard hired people who were passionate about the technology industry and encouraged them to think expansively, beyond typical boundaries, to find the right solutions for customers’ problems.

This team of talented engineers recognized that customers needed more than just telephone and business internet services. Knowing that most components of telecommunications and data systems were intertwined, they pushed the company to expand its offerings.

Digital Agent: commitment + passion

Howard knew that a committed team could build a sustainable business, so he was determined to inspire his team to give their best every day. He encouraged everyone to contribute openly, allowing for the adoption of strong ideas.

Today’s Digital Agent team is nimble and proactive, approaching customers with a genuine stewardship mindset. Both customers and employees benefit from Howard’s vision of providing old-fashioned customer service and an empowering employee environment.

One throat to choke!

Another unique feature contributing to the success of Digital Agent is that clients make just one phone call to get their issues resolved. Expert engineers answer every call. There is no escalation or transferring. Because they have the expertise across and within telecommunication and data systems and platforms, these engineers have seen it all. They have the knowledge and experience to better problem-solve as a result.

Digital Agent has grown over the past 20 years from a local phone provider to a full-service business phone, internet and IT provider because they combine both an empowering employee experience and a satisfying customer experience. Contact us today to learn how your company can enjoy the benefits of a full-service phone, internet and IT company.