Digital Agent Blog | Atlanta Business Internet Provider
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Atlanta Business Internet Provider

According to the National Telecommunications Information Administration, more than 1,800 companies nationwide offer broadband internet service. According to Angie’s List, nationally, internet service ranked as the No. 2 most complained about category. 1,800 internet companies and the No. 2 most complained about service. Something’s wrong here, no? Typically, complaints go unaddressed and issues unresolved, most often with very long, and frustrating,...

Your internet connection goes down. You contact customer service only to reach an automated system. You start punching ‘0’ to get an actual human to speak with and end up in an automated loop. Time wasted. Frustration high. Sound familiar? The benefits of technology make our lives easier. But customer service related to technology has a terrible reputation. It generally remains...